Redefining Leadership for the Digital Age

mmm180x490pxsmallAre you ready to become a smart meeting leader?

I invite you to join me on Tuesday, April, 26, at 4 PM Eastern time, for a free one-hour online conversation focused on “Redefining Leadership for the Digital Age.”

You can register here:

Registration URL: https://attendee.gotowebinar.com/register/7124403613916859139
Webinar ID: 146-058-459

In this inaugural offering I will identify why a new mindset is essential, describe the “P4+” model of meeting leadership I’ve developed, discuss how it produces meetings that are both productive and popular, and offer practical tips for engaging your meeting participants in creative, constructive conversations.

Participating in this program will enable you to:

  • Understand how the digital age differs from the industrial age;
  • Know why collaborative leadership is so central to success in the digital age;
  • Describe the behaviors of collaborative leaders;
  • Ask questions that draw out the ideas, insights, and experiences of others; and
  • Bring your meetings to an effective ending that achieves your desired outcomes.

Read more

Orchestrating Powerful Conversations: Asking Questions

qmark1If you accept the idea that a meeting leader’s role is to orchestrate the conversation, or to sense and guide, then pay very close attention to what every participant is saying, and what emotions they are expressing. But listen for understanding, not to judge or evaluate what is being said.

As conversation expert Judith Glaser explains in Conversational Intelligence (link is to Amazon.com),

When we listen to connect we open and expand the space, allowing [the speakers’] aspirational [selves] to emerge. [When] we think out loud with them, and share our dreams with them and co-create with them we all experience ourselves in a new way.

Ask penetrating, open-ended questions, and add follow-up questions that extend your understanding. In the back of your mind you might question the validity of a statement, or be upset about a negative tone of voice. But remember that as the meeting leader you want to create an environment where everyone feels safe and free to express themselves, no matter what the content of their message (within the bounds of civility, of course). Read more

Four Questions to Ask About All Those Meetings

Business People Meeting

I’ve said it many times:  meetings are the very heart of the future of work. Meetings are the way knowledge workers learn, communicate, problem-solve, create, share ideas, influence others, and inspire. They are the way work gets done in a world overwhelmed with information. We sort out the wheat from the chaff, we develop new ideas, and we build consensus in meetings.

But how effective are the meetings you participate in, or lead? Almost everyone I talk to complains about the meetings they attend. Over and over I hear terms like “boring,” “a waste of time,” “horrible,” and “never get anything done.”

If that’s what you are hearing or feeling about the meetings you attend and/or lead, what are you doing about it? Read more

Meetings are the Heart of the Future of Work

covermeetingI was recently interviewed about Making Meetings Matter by Dr. Jac Fitz-Enz (“Interviewing Jim Ware”). In the course of our conversation he asked me why I had moved from my long-term focus on the future of work to something as “mundane” as corporate meetings.

Dr. Jac’s question caught me a bit off guard, but it made me think. Here’s his question and my response:

Dr. Jac:

Jim what took you from the lofty heights of futuring to the more mundane issues around meetings? There’s no question that we all suffer from meetingitis, but what drew you to it?

Read more

David Coleman reviews “Making Meetings Matter”

David Coleman, the founder and executive director of Collaborative Strategies, Inc., has just published a highly complimentary review of Making Meetings Matter. It appears on CMSWire.

Here is a brief excerpt:

Collaboration and telecommunications company Fuze correlated data that shows “15 percent of an organization’s time is spent in meeting.” A Bain report echoed these findings. On average, 11 million meetings took place in the US every day in 2015. 

[continue reading...]

Making Meetings Matter: An Overview

MMM cover adaptationAre you frustrated by all the unfocused, boring meetings you have to sit through?

Do the meetings you attend produce lasting solutions to the challenges you face?

Or do you and your staff waste precious hours at work sitting through meetings that don’t seem to matter?

It doesn’t have to be that way.

I want to get you out of the unproductive meeting trap that so many organizations have fallen into.

Technology now connects us with each other and with the information we need like never before.

But most meetings still unfold the same way they have for centuries. We haven’t adapted the way we meet to the realities of the new digital economy.

That’s the beginning of a 2 ½-minute video overview of my new book, Making Meetings Matter: How Smart Leaders Orchestrate Powerful Conversations in the Digital Age. Read more

The Seven Dimensions of a Powerful Conversation


Special Note: You are invited to a special (and free) book launch party celebrating the publication of Making Meetings Matter. Join me for an hour of conversation about meetings and collaborative conversations on Wednesday, March 16, at 3 PM Eastern Daylight Time.

Just click on this link to register: https://attendee.gotowebinar.com/register/4007501453093003777


(This article is also posted on The Future of Work…unlimited blog)

ManWomanTalking_000010584843MediumLast week I reported on my recent interviews with several smart people about what makes for a good conversation (“A Debate is Not a Discussion, and a Discussion is not a Dialogue“) .

Today let’s dig a little deeper into the underlying factors they identified. Here are the seven dimensions of effective conversations:

1. A good conversation is purposeful.

Sure, we often engage in small talk, or in conversations we know are relatively trivial. But when the subject is something we care about, and we have a clear and explicit goal (informing, learning, sharing, persuading) we tune in more intensely and we engage more deeply.

2. The participants are genuinely interested in the topic being discussed. Read more

A Debate is not a Discussion, and a Discussion is not a Dialogue

Debate PodiumsWith all the presidential candidate debates filling up the airwaves recently, it’s time to think about what makes for a good conversation.

Regrettably, we are not seeing any significant examples of memorable conversations in the public so-called discourse.

I thought it might help to spend a few minutes thinking about what does make a conversation both memorable and meaningful.

A meaningful conversation changes you in important ways. You see the world differently, or you have new insights into a problem you’ve been struggling with, or you know someone in a far more personal way. Read more

Five Reasons There are so Many Bad Meetings

Making Meetings Matter: coverNote: This article is a brief excerpt from Chapter Two of my new book, Making Meetings Matter: How Smart Leaders Orchestrate Powerful Conversations in the Digital Age (link is to the book’s page on Amazon.com).

There don’t seem to be any definitive statistics about how many meetings are held every day, but the estimates I have seen (and recalculated for myself) suggest that there are somewhere between eleven and twenty-four million corporate meetings a day in the United States alone. Even though that is a wide range, I am confident that there at least four billion meetings a year here in the U.S.!

However, as I am fond of saying, no one I know is dying for that next meeting to start.  Read more

Making YOUR Meetings Matter

Permit me a bit of shameless self-promotion. My new book, Making Meetings Matter: How Smart Leaders Orchestrate Powerful Conversations in the Digital Age, just became available on Amazon.com, and I am in a giddy celebratory mode.

In fact, I just got my very first copy of the paperback edition (I ordered it from Amazon on Friday). Yes, I’ve read it all before, but there is something very visceral about seeing the actual book. Here’s a picture my wife took of me admiring it. There is nothing like finally holding your “baby” in your own hands!

JIm Ware pondering his new book

I am particularly proud of the testimonials I’ve already received from a number of very smart people. Read more