Last week I had the pleasure of speaking to a large group of facilities professionals at the June luncheon meeting of the Houston Chapter of IFMA (International Facilities Management Association).
My topic was “Raising the Bar: Enhancing the Strategic Role of Facilities Management.” That’s the title of a research project that Paul Carder and I led in 2o12 for RICS (The Royal Institution of Chartered Surveyors). We did the research in our respective roles as Managing Director (Paul) and Global Research Director (me) of Occupiers Journal Limited, the publisher of Work & Place .
The presentation was well-received; it addressed four broad questions:
- Why isn’t FM a more strategic resource?
- What does it mean to be “strategic”?
- How are FM groups organized and managed today?
- What do FM leaders need to do to become a more valued resource?