My most recent “Talking About Tomorrow” hosted conversation was deep into a fascinating discussion about the “consumerization” of the workplace, when one of the participants commented “I think the smartphone has had a bigger impact on the workplace than the laptop ever did.”
Really? Hasn’t the laptop practically replaced the standard desktop computer, reduced space requirements, cut costs, and enabled millions of workers to work almost anywhere? How could a mobile phone even dream of having as dramatic an impact on the way we work?
Stay with me for a moment.