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Making Meetings Matter: Leading from Anywhere

Making Meetings MatterRecently I’ve been offering tips and techniques for making meetings more productive – and more popular.

A few weeks ago I listed 10 tips for meeting leaders (“10 Tips for Leading Meetings That Matter”), and then on May 30 I shared a reaction to that first article that was largely inspired by Bob Leek of Multnomah County, Oregon (“Making Meetings Matter: Distributed Leadership”).

Those ideas, in turn, sparked a comment and a question from Steven Beary, Principal and CFO of The Beary Group. Steven observed that Bob’s suggestion to “call for adjournment” if a meeting isn’t going well relies on Roberts Rules of Order, which is a common source of principles for leading public-sector meetings. As Steven pointed out, in most private-sector organizations that kind of pushing back or “taking over” a meeting could well be seen as insubordination, and in any case could easily become a “career-limiting move.”

Steven then asked the following question: Read more

Meetings are the Heart of the Future of Work

covermeetingI was recently interviewed about Making Meetings Matter by Dr. Jac Fitz-Enz (“Interviewing Jim Ware”). In the course of our conversation he asked me why I had moved from my long-term focus on the future of work to something as “mundane” as corporate meetings.

Dr. Jac’s question caught me a bit off guard, but it made me think. Here’s his question and my response:

Dr. Jac:

Jim what took you from the lofty heights of futuring to the more mundane issues around meetings? There’s no question that we all suffer from meetingitis, but what drew you to it?

Read more

A Debate is not a Discussion, and a Discussion is not a Dialogue

Debate PodiumsWith all the presidential candidate debates filling up the airwaves recently, it’s time to think about what makes for a good conversation.

Regrettably, we are not seeing any significant examples of memorable conversations in the public so-called discourse.

I thought it might help to spend a few minutes thinking about what does make a conversation both memorable and meaningful.

A meaningful conversation changes you in important ways. You see the world differently, or you have new insights into a problem you’ve been struggling with, or you know someone in a far more personal way. Read more

Five Reasons There are so Many Bad Meetings

Making Meetings Matter: coverNote: This article is a brief excerpt from Chapter Two of my new book, Making Meetings Matter: How Smart Leaders Orchestrate Powerful Conversations in the Digital Age (link is to the book’s page on Amazon.com).

There don’t seem to be any definitive statistics about how many meetings are held every day, but the estimates I have seen (and recalculated for myself) suggest that there are somewhere between eleven and twenty-four million corporate meetings a day in the United States alone. Even though that is a wide range, I am confident that there at least four billion meetings a year here in the U.S.!

However, as I am fond of saying, no one I know is dying for that next meeting to start.  Read more

Orchestrating Effective Communication in the Digital Age

MMM coverI am both pleased and proud that Jim Horan, the creator of the One Page Business Plan®, wrote a Foreword for my new book, Making Meetings Matter: How Smart Leaders Orchestrate Powerful Conversations in the Digital Age (now due to be published on or about February 25).

In fact, I liked the Foreword so much that I am sharing it with all of you today. Here it is, in its entirety:

 

The nature of conversation and communication has changed dramatically. We find ourselves communicating faster, more frequently, over greater distances, and with many more people. Yet we seem to be less effective.

Why is that so? Because of technology every business is now doing business globally; there are almost no meaningful geographic boundaries any more. Yes, there are still a few basically local businesses – the barbershop, the nail salon, the local farmers market. But almost everybody else is now doing business regionally, nationally, and internationally.

We are also starting up businesses at a much faster rate. There is an expectation that a business can go from startup to scale-up in a much shorter period of time. Read more

The Four Dimensions of a Successful Meeting

Smiling interview panel holding score cards

How do you know your meeting has been successful?

This question came up during one of the research interviews for my new book (Making Meetings Matter: How Successful Leaders Orchestrate Powerful Conversations in the Digital Age), and I’ve been pondering it for some time.

At one level the answer is straightforward; it depends on how well, and how completely, the meeting achieved your initial purpose(s). If you set a goal of reaching a group decision, or designing a new marketing campaign, or resolving a budget conflict, and you achieve that purpose, then it’s easy to say the meeting was successful.

Or was it? Like all other human experience, meetings have multiple outcomes and consequences, and the quality of the group’s decision – or invention, or problem resolution – may not meet your expectations, even it was adequate for the situation.

More importantly, you may have made progress even if you didn’t achieve your ultimate goal. Read more

Making 2016 Matter: New Year’s Resolutions that Change Behavior

Happy new year's puppy.

It’s that time of year; all of us are focusing on the future and defining new goals for the new year. If you are like me you want to use the start of the year as a platform for raising your sights and becoming more successful, more likable, healthier, and better looking (might as well include that while we’re at it).

But if you are like most people, a month from now you will probably be discouraged, depressed, and angry at how you’ve failed once again to achieve those lofty goals. Committing to and then not achieving New Year’s resolutions has become a rather unpleasant annual ritual.

Well, I have one overarching resolution this year (which I fully intend to accomplish):  it is not to make resolutions I won’t achieve. This year I’m focusing on being realistic; for me, getting half a loaf (or even a single slice of bread) is a whole lot better than going for the whole thing and ending up with nothing. Read more

Making the Invisible Visible

conversationsAlan Webber suggested over 20 years ago that the core work of knowledge-based organizations is conversation – the creation and exchange of ideas, information, knowledge, and even wisdom (see “What’s So New about the New Economy?Harvard Business Review, January-February 1993).

Then Webber asks and answers a really important question about the role of management in a knowledge-based business:

If the new work of the company is conversation, then what is the job the manager? Put simply: to create an environment where employees can have productive conversations rather than counterproductive ones, useful conversations rather than useless ones.

In my humble opinion, we should be spending far more energy than we do focusing on the quality of corporate conversations, and on teaching managers at all levels how to start and foster meaningful conversations that ultimately produce value for both customers and employees. Read more

Just Say Thank You!

Fall colors galore!

(image of fall colors courtesy of Cindy Ware)

This is Thanksgiving week in the United States – a reminder to slow down, pause, spend time with family and friends, and be thankful for our blessings.

It is a tradition that goes all the way back to that first autumn when the Pilgrims (North America’s original immigrants) harvested their crops, supposedly shared their bounty with the native American Indians and got ready to hunker down for the winter.

While some aspects of that first Thanksgiving are no doubt mythical, we have made the holiday into perhaps the quintessential American celebration. Read more

Join me at WorkTech15 West Coast in San Francisco on December 2

WORKTECH15-West-Coast-Marketing-Image2-720x305WorkTech is one of the best one-day opportunities you can find anywhere for learning the latest insights about the future of work and networking with fellow workplace futurists. And if you register at this link  as a friend of The Future of Work…unlimited you will get a $100 discount off the registration fee.

Phillip Ross and his Unwired Ventures team always assemble a mind-bending and eye-opening program filled with success stories, thought leaders, and provocative insights. Read more